Contactless Delivery - Given the past lockdown scenario in India, we prioritise the delivery of safe, sanitary items to our customers. To that end, we have implemented contactless delivery. Customers can choose to have the clothes left at a distance from the customer by the delivery partner, ensuring no human-to-human connection and thereby minimising the chance of any transmission.

Face masks - We think that masks should be worn for the sake of others, if not for their own. In that spirit, we have supplied and will continue to offer face masks to our delivery partners in order to protect them and our clients against the spread of an improbable infection.
We are also constantly teaching our delivery partners on hygienic habits (such as avoiding touching their faces or noses, sneezing in their elbows, and so on) to ensure their own and the ecosystem's safety.

Disabling COD - We've temporarily blocked the CoD (cash-on-delivery) feature on our app for safety concerns, to avoid communication between our users and delivery partners.

Strict hygiene requirements in laundry & dry-cleaning shops - We are making a strong push to guarantee that laundry & dry-cleaning shops obey hygiene standards and that information is passed on to users so that they can make an educated decision and be confident of the safety and cleanliness standards.

Laundry & dry-cleaning shops can self-certify if they are following best measures recommended by WHO on their premises to prevent the transmission of Coronavirus. Laundry & dry-cleaning shops have installed hand washing and sanitation facilities.

Laundry & dry-cleaning shops are now assessing the body temperatures of their delivery partners at the time of pickup and delivery to guarantee that items are not delivered by someone who has a higher than usual body temperature.
Delivery partners are required to give a daily self-assessment of their wellness – normal body temperature, sanitised masks and bags.

That's all for now. If there is anything further you believe we can or should do, please email us at support@aftercareco.com.

Keep yourself safe