Winter season off UPTO 50%
Winter season off UPTO 50%
Aftercare is a laundry and dry-cleaning platform that brings your favourite laundry and dry cleaning merchants closer to you. It’s a one-stop platform designed for your comfort. It empowers you to provide the best laundry and dry cleaning services in your pocket, right when you need them, right where you are. It helps you organise everything with ease. We are your trusted companions, helping you simplify life so you can concentrate on what truly matters: enjoying the moments to the fullest with those who matter to you.
Here are six simple steps to use Aftercare:
If the merchant shop is closed when you do your search, it will display at the bottom of the page with the next possible delivery time marked in red. However, if your favourite laundry and dry-cleaning merchant isn't currently included on our platform, we're in progress to get them onboarded.
No, we only take orders through the Aftercare application or the website for an enhanced customer experience
We have a seamless and systematic protocol. However, these tips can be useful.
No, customers cannot change the pick-up details after placing the order.
You have to create an account with your phone number. The address can be stored in the application for future usage.
Once you place an order and the merchant accepts it, your order status will change from pending to accepted. You'll also receive an email after your order has been accepted.
We understand that the clients might have to cancel the order due to unforeseen circumstances. We have given them an option of cancelling the order before the order start’s processing from the merchant’s end. In case, the rider will reach your location to pick up the order, you’ll be charged at the time of cancelling the order.
The quickest approach to resolve an issue is to contact our Customer Support staff through chat, by emailing at support@aftercareco.com
The account can be created in a few simple steps.
Customers can also use a direct Gmail sign up option.
You can click on the forget password link to receive the recovery mail to the registered email address. Customers can also contact the customer care team for assistance by emailing at support@aftercareco.com .
You don’t have to pay anything for installing the app. It is available for free of cost.
Yes, the application is available on Google play store, Apple and Windows. It is also compatible with all devices.
Aftercare allows customers to select the preferred delivery time while placing the order. This helps our customers to choose their convenient time that does not tamper with their regular schedule.
No, you can contact our consumer care team well in advance to reschedule the delivery time. However, we encourage our customers to make the change well ahead of schedule.
You can pay through multiple payment options such as debit card, credit card, and UPI. All the payment options are safe and secure. Additionally, your payment details are protected by our secure online payment system.
We do not have a loyalty system and are in the process of launching one.
The aftercare community provides all ratings and reviews, and a user can only post a review after making a transaction with that merchant.
Your feedback helps customers make better choices, and it also helps merchants improve their service by providing useful feedback.
After delivering the order, you’re able to give order rating to their respective merchants. Our customer support team will provide the necessary assistance in the event of dissatisfaction or any other issue. You can email us at support@aftercareco.com.
Aftercare encourages our customers to share their feedback on the platform. We have a rating and review system that allows clients to express their opinion on the service.
Our general response time is within 24 hours. We have a dedicated team of resources that address the customers' queries, complaints, or any communications.
Aftercare helps firms in increasing their sales, reaching new
customers, and raising brand
visibility online. You’ll be able to reach new customers who want to
order from shops like
yours for pickup and delivery by listing on Aftercare.
High-value customers see your shop first with Aftercare, and they
pay when they order from
you. You receive more orders and repeat customers. Aftercare also
allows businesses to opt
in-app marketing initiatives, and the Aftercare app to help you
reach even more new
customers and encourage inactive customers to order more.
Aftercare, now in India offers clean laundry, and dry-cleaning
services from the best
merchant in your town, with picking up your order and getting it
delivered to your doorstep.
We care about our partners and help you to bring your laundry, and
dry-cleaning shop in
front of more consumers.
Additionally, Aftercare offers a variety of items to meet the needs
of your laundry or
dry-cleaning shop. You’ll be able to provide pickup or delivery
using the Aftercare App.
With Drive, you can use Aftercare’s logistics technologies and
extensive network of riders
to power your pick-up, and delivery program.
Here are some mandatory documents:
Document verification takes up to 3 business days. After that, your shop will go live within 7 working days.
After successful document verification, you’ll be able to see the commission rate charged by Aftercare.
You can contact us on our customer support email id: support@aftercareco.com
With us, onboarding is a hassle-free process. You'll get an app, dashboard and marketing plan as well. We'll recommend the onboarding fees when you fill up the form.
Thousands of people seek Aftercare's clean laundry, and dry cleaning service. When clients make an order, we allocate it to riders who earn money by picking up and delivering them. Earn money making deliveries.
To become an Aftercare rider, you must be 18 years old or above, need a driving licence, registration certificate, aadhar card as well as purchase the Aftercare starter kit. Additionally, all you need to make money is a smartphone and a mode of transportation such as a scooter or a bicycle. Everything else will be handled by us.
Nope! No prior knowledge is required. But, if you do have prior
experience in the
rideshare, food, courier service industries, driving with an
Aftercare is a great way to
earn money.
Riders from other commercial services, such as Uber, Ola, Zomato,
Swiggy, and Amazon, are
welcome to use our service. Catering drivers, taxi drivers, and
other workers from all walks
of life use the service.
We've created Order-wise, a feature that allows you to toggle on and off when you're available for new deliveries and pickups. In addition to this, you'll get paid per pickup and delivery.
You don’t need to worry about your earnings. It depends on your received order, distance, and more. This can be increased by taking more orders and also depends on the distance of delivery points.
There is no additional fee for becoming an Aftercare rider. In fact, you need to buy a starter kit which includes bags, T-shirts and more. Additionally, you’ll get an app and dashboard which will help you to avail of the Aftercare rider services.
Your payment will be deposited via NEFT, UPI or wallet within a week. The payment for Monday to Thursday will be cleared on Tuesday, and for Friday to Sunday will be cleared on Thursday.
You can do it! Self-Delivery with Aftercare is suitable for merchants who already have their own riders teams and they have self-delivery capabilities and are eager to grow orders by using the Aftercare consumer base. Utilise your own fulfilment fleet—plus, take advantage of the Aftercare platform for scheduling, allocating, and for payment to your riders.
If your store is currently on Aftercare and you're ready to start hiring your own drivers to deliver Aftercare orders, you may sign up for Aftercare Self-Delivery. Choose whether you want an aftercare drive or a self-delivery option by calling our customer service representative.
Self-Delivery enables merchants to use their in-house riders to deliver, receive and accept orders through the Aftercare website or an application. Customers are told on the Aftercare App that your shop delivers its orders.
Aftercare provides a variety of orders to assist you in increasing your volume, both via Aftercare participation and marketing promos that you can add straight from your Merchant Portal. Additionally, with our flexible fulfilment option, you may employ Riders to grow your delivery area and order volume without modifying your operations.
There are three simple steps to get started with Aftercare drive:
Riders may pickup ,and deliver native orders with Aftercare Drive, our white-label fulfilment delivery solution. Aftercare drive offers on-demand pick-up and delivery. Aftercare drive handles sensitive pick-up and deliveries with the utmost care.
With Aftercare Drive, there are no hidden fees, and we don't charge any commission fees or other signup fees. Additionally, drivers earn 100% of customer tips as well as a higher earning compared to self-delivery.
Your payment can be paid via NEFT, UPI, wallet, and many more. The received order’s payment for Monday to Thursday will be cleared on Tuesday, and for Friday to Sunday will be cleared on Thursday.
If you're already using Drive and need help with LIVE orders, email us at support@aftercareco.com.
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